Privacy Policy
Sefton Solar Ltd
Last updated: 7 October 2025
This Privacy Policy explains how Sefton Solar Ltd (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website or contact us. By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site.
1. About Us
Sefton Solar Ltd provides renewable energy solutions including solar panels, battery storage, and EV charging for both commercial and domestic customers across the North West.
If you have any questions about this policy or how we handle your information, please contact us:
Email: hello@seftonsolar.com
Website: www.seftonsolar.com
2. Information We Collect
We may collect and process the following information:
Name
Email address
Phone number
Postcode or address
IP address
Information about how you use our website (e.g. pages visited, time spent, device type)
This information may be collected through our contact forms, cookies, or other technologies used on our website.
3. How We Use Your Information
We use your personal information to:
Respond to enquiries and provide quotations
Deliver and improve our products and services
Send you information or updates that you have requested or may find useful
Comply with legal or regulatory requirements
Improve website performance, user experience, and marketing effectiveness
We will not sell or lease your personal information to third parties. We only share your information when necessary to deliver our services, comply with the law, or with your explicit consent.
4. Legal Basis for Processing
We process your personal information under one or more of the following lawful bases:
Contractual necessity: to fulfil an enquiry, quotation, or service you have requested.
Legitimate interest: to improve our services and maintain business operations.
Consent: when you have given clear consent for us to process your data (for example, when accepting cookies or opting into marketing).
Legal obligation: when required to comply with UK law.
5. How We Protect Your Information
We take the security of your personal data seriously and use appropriate technical and organisational measures to prevent unauthorised access, disclosure, or misuse.
We use encryption technology to protect personal data transmitted over the internet and restrict access to employees or service providers who need the information to perform their duties.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality and analyse site usage.
Cookies are small text files stored on your device when you visit a website. They help us remember preferences, measure site performance, and improve the experience for visitors.
We may use the following types of cookies:
Essential cookies – required for core site functionality.
Analytical cookies – to monitor and improve website performance.
Marketing cookies – to measure advertising effectiveness and deliver relevant content.
Where cookies are not essential, we will ask for your consent when you first visit our website. You can withdraw your consent at any time by adjusting your preferences through the cookie banner or emailing hello@seftonsolar.com.
You can also disable cookies through your browser settings, though this may impact website functionality.
7. Third-Party Services
We may work with trusted third parties who provide analytics or marketing services on our behalf. These providers may place cookies or collect data when you visit our website.
Examples include:
Google Analytics – to monitor site performance and visitor behaviour
Meta (Facebook) – to measure and improve marketing campaigns
These third parties are bound by their own privacy policies and comply with data protection laws. We do not permit them to use your data for their own purposes.
8. Retention of Data
We only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.
When information is no longer required, it will be securely deleted or anonymised.
9. Your Rights
Under UK data protection law, you have the following rights:
The right to access the personal data we hold about you.
The right to request correction of any inaccurate or incomplete data.
The right to request deletion of your data (“right to be forgotten”).
The right to restrict processing in certain circumstances.
The right to object to processing, particularly for marketing purposes.
The right to withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at hello@seftonsolar.com.
We may require proof of identity to process your request.
10. External Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will always be available on this page, and the date at the top will show when it was last revised.
Please review this page periodically to ensure you are aware of any updates.
12. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of England, Northern Ireland, Scotland, and Wales.
Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of those countries.